Burton Dispatch Solutions core values and mission surround limiting the need of our clients to focus on behind-the-scenes operations. Therefore, we have specifically tailored our services/offerings to do just that. Currently, our provisions include:
Finding the most suitable and high grossing loads.
Handling all paperwork and necessary communications amongst all parties.
Keeping abreast of all ongoing or pending weather conditions ensuring that drivers are updated while in transit. Furthermore, we facilitate factoring services that allow owner-operators and fleet owners to better manage their business expenditures, which enables a smooth and consistent environment for fulfilling loads.
Once we have established your requirements based on your carrier profile form and communicating with you. We will get started right away making sure we exhaust every resource to not only find loads that meet your needs, but go above and beyond to find the highest paying load possible. At the minimum, we will not bother you with any load that doesn’t fit your requirements. We will even take into account our dispatch fee when meeting the CPM needed for the truck! Once the load is booked, we will be sure to start the process for the next load so you can just focus on driving. By the time you deliver a load, we will have the next one ready for you!
We will handle on your behalf any paperwork necessary and get it sent in for processing and then following up with the brokers/shippers to ensure timely payment. All we need from you is the BOL, invoicing, factoring info (if applicable).
Assigning Loads and Managing Drivers
If you are a carrier with multiple trucks we can help. Whether it is managing just a few trucks or the whole fleet, we have you covered.
Managing Weather Delays and Handling Issues
We completely understand things happen that are out of your control (weather, traffic, accidents, etc). We will be there every step of the way to get you out of a bind and work with the broker/shipper with any issues that arise. We work for you and look out for your best interest!
Most brokers and shippers take anywhere between 30 to 60 days to pay invoices after loads have been delivered. Burton Dispatch Solutions understands that is not a sustainable business model, as truck owner-operators have operational expenses every day like fuel, maintenance, and driver payroll. For that reason, we have partnered with Triumph Business Capital which is the best and most trusted factoring company nationwide, in order to ensure our clients get paid the same day loads are delivered once the invoice is submitted. The factoring company will charge a small percentage of the invoice total for this service and will then communicate with the broker or shipper to get the invoice paid in full. This allows you, the owner, to focus on managing and growing your fleet and not have to worry about chasing brokers and shippers to get paid.